Privacy Policy

Introduction

Welcome to KB Air Travels, a trusted provider of Hajj and Umrah travel services based in Mianwali, Punjab, Pakistan. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

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Information We Collect

We collect both personal and non-personal information from you when you use our website or services. This may include:

Personal Information

• Full Name

• CNIC or Passport Details

• Contact Number

• Email Address

• Residential Address

• Payment Details (for booking and billing)

• Travel Preferences and Requirements

• Emergency Contact Information

Non-Personal Information

• Browser type and version

• Device information and operating system

• IP address and general location

• Website usage data (pages visited, time spent, etc.)

We collect this information directly from you through online forms, emails, or phone communication when you inquire about or book a Hajj or Umrah package.

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How We Use Your Information

We use your information to:

• Process and confirm your Hajj or Umrah bookings

• Arrange flights, hotels, transport, and visa processing

• Communicate with you regarding your trip details, updates, or support

• Send booking confirmations, invoices, and receipts

• Improve our website, services, and customer experience

• Comply with legal, visa, and government regulations related to travel

• Send promotional emails or updates (only with your consent)

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Sharing of Information

We may share your information with:

• Airlines, Hotels, Transport Providers, and Visa Processing Agencies (to complete your booking)

• Government authorities (for Hajj, Umrah, or visa documentation as required by law)

• Payment processors or banks (to process your payments securely)

• Service partners who assist us in operating our business (under strict confidentiality agreements)

We do not sell, rent, or trade your personal information to third parties.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Our systems use secure servers, encryption, and restricted access to ensure your data remains safe. However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

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Cookies

Our website may use cookies to improve user experience and track website performance. Cookies help us understand how visitors use our site, allowing us to offer better services and content.
You can choose to disable cookies in your browser settings, but some website features may not function properly as a result.

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Your Rights

You have the right to:

• Access and review the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your data (where legally permissible)

• Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details provided below.

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Third-Party Links

Our website may contain links to other travel-related websites, such as airline or hotel booking portals.
Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

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Children’s Privacy

Our services are intended for adults aged 18 years and above. We do not knowingly collect personal information from children. If we learn that we have unintentionally collected data from a minor, we will delete it promptly.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on our website with a revised effective date. Your continued use of our website or services after these updates constitutes your acceptance of the revised policy.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: